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Recently Henri Lellouche – Senior Vice President at Smart Source Online released a letter for consumers to use when questioned about the legitimacy of their Smart Source coupons.
The letter goes into small details on how to tell if a coupon printed from Smart Source is legit and reasons why the retailer should be honoring these coupons.
Now I have never personally run into this issue but have heard stories from others where they were given a hard time by some store managers about their coupons being legit. While this is not very common it can happen.
I haven’t talked about Coupon Binders yet (will post soon), this kind of letter is a good thing to print off and keep on your coupon binder. Other helpful information to have is the retailers coupon policy in case you run into any issues.
Below you will find links to this letter as well as links to some popular stores coupon policies (if you are looking for one in particular let me know and I will see if I can hunt it down for you)
Other Posts You May Enjoy:
- 2010 Coupon Insert Schedule
- CVS Coupon Match Ups and Deals Week 1/17
- Spinbrush Printable Coupon December 2009
- Smart Ones Printable Coupon 2009
{ 2 comments… read them below or add one }
Thanks for the great info Zack!!!
Thank you so much for this letter. I have been in a “fight” with one of my WalMart locations over just such matters. Now the other WalMart I also shop at has ZERO issues with IP coupons. HOWEVER…. I have contacted the corp. offices now THREE times and NO ONE has returned calls after being assured that a Manager, DM, or someone would call me back. So much for customer service, huh?
Now, my WALGREENS REFUSES ALL IP coupons…why…? I have no idea…..but they will not take them and I have addressed this with them as well with the policy in hand. They would not budge. Hm…..
Just a heads up out there as we continue to quest to save some $$